Exchange & Returns

If you want to return any item(s), please email webshop@mybrandglobal.com.

Let us know which item(s) you would like to return and the reason, and we will assist you further.

Conditions

All products must be returned within 14 days of receipt.

• Damaged and/or worn products are not eligible for a refund.

• Clothing: All labels must remain attached, and items must be in perfect condition.

• Shoes: All returns must be sent back in their original shoe box.

Please note that we will not cover return shipping costs unless you received the wrong product or a damaged item (in this case, contact webshop@mybrandglobal.com to request a shipping label).

A refund is generally processed within 30 business days after your return has been received. Please note that additional processing time may occur depending on your payment method. Keep your proof of shipping until the refund has been completed.

If your order included a promotional/free gift and you wish to return your purchase, please ensure the free item is also returned in its original, unopened packaging.

Exchange

If you would like to exchange an item for a different size or product, please contact us at webshop@mybrandglobal.com. Our customer service team will check availability and guide you through the best possible options for your request.